Intelligencia’s work in the casino and hospitality industry includes work with some of the largest casino organizations in the world, including Genting Hong Kong (Star Cruises), Resorts World Casino NY, and The Venetian Macao, Galaxy Macau, and the Logrand Group in Mexico. Our ETL work has helped casinos optimize their ETL runtime by over 1,000%, making patron data more accessible and therefore much more useful. We have implemented complex CX and analytics systems like SAS PVO, SAS Marketing Automation and build several analytical models to track customer churn, as well as built RFM and Table Games Revenue Management and marketing optimization models.