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How Pega Helps Biotechs

Biotech firms face challenges like complex R&D workflows, regulatory compliance, patient engagement, and supply chain management. Pega’s AI-driven automation and case management solutions help biotechs streamline operations, improve decision-making, and enhance collaboration while maintaining compliance with FDA, EMA, and other regulations.

Accelerating Drug Development

Automated Trial Management: Pega’s workflow automation helps manage patient enrollment, site selection, and trial monitoring.

AI-Driven Insights: Predictive analytics optimize trial design and identify high-potential candidates faster.

Real-Time Monitoring: Ensures compliance with protocols and flags deviations early.

Clinical Trials

Intelligent Matching: Pega’s AI analyzes EHR/EMR data to identify eligible patients for trials based on genomic, demographic, and medical history (e.g., oncology trials needing specific biomarkers).

Decentralized Trials: Integrates with wearable/IoT devices to collect real-time patient data (e.g., blood glucose levels for diabetes trials), reducing site visits.

Dropout Prevention: Predictive analytics flag at-risk patients (e.g., missed appointments), triggering automated reminders or nurse interventions.

Regulatory Compliance

Automated Documentation: Ensures submissions (FDA, EMA) are accurate and audit-ready.

AI-Powered Gap Detection: Scans audit trails for anomalies (e.g., missing temperature logs in bioreactor batches) and auto-remediates.

Virtual Inspections: Provides regulators with secure, role-based access to trial/manufacturing data via Pega’s portal.

Personalized Patient Engagement

Omnichannel Support: Engages patients via portals, chatbots, and telehealth integrations.

Tailored Treatment Plans: AI recommends patient-specific therapies based on data.

Adherence Tracking: Monitors patient compliance with treatment protocols.

Biomanufacturing

AI for Batch Release: Analyzes sensor data from bioreactors (pH, temp) to predict deviations before they occur, reducing failed batches by ~20%.

Blockchain for Traceability: Tracks cell-and-gene therapy materials from donor to patient, ensuring chain of identity compliance.

Demand Forecasting: AI models predict regional demand spikes (e.g., flu season) to pre-position inventory.

Omnichannel HCP Engagement

Payer Negotiations: Pega’s simulations model pricing scenarios based on RWE, accelerating formulary inclusion.

Next-Best-Action: Recommends optimal content (e.g., journal articles) for sales reps during physician calls, boosting engagement by 40%.

Chatbots for Medical Inquiries: Instant answers to HCPs’ questions about drug protocols, reducing MSL workload.

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HOW WE HELP

Our Pega consulting services are tailored to empower businesses by integrating a Pega solution into their operations. We specialize in providing end-to-end support, from strategic development to implementation and ongoing optimization. How we help:

We begin by meeting with stakeholders from various departments—such as business, marketing, and data teams—to define the objectives of the Pega solution. This step is crucial for understanding the specific metrics and insights that stakeholders need to make informed decisions.

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Intelligencia is a Hong Kong- and Macau-based software consulting company that works in the insurance, hospitality, gaming, retail, fintech, esports, manufacturing, sports betting, and travel industries. Although located in Asia, we work with clients as far away as North America, Mexico, India, Australia, Singapore, Malaysia, and the Philippines.

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