How Pega Helps Casinos
The oil and gas industry faces complex challenges—volatile markets, regulatory pressures, aging infrastructure, and the need for operational efficiency. Pega’s AI-driven automation and case management solutions help companies streamline operations, enhance safety, improve customer engagement, and drive cost savings across upstream, midstream, and downstream operations.
Customer & Partner Engagement
Energy Retail & B2B Customer Service: Automates billing, contract management, and dispute resolution for utilities and wholesale buyers.
Next-Best-Action: Uses NBA to recommend tailored energy plans, payment options, or efficiency programs.
Dealer & Distributor Management: Streamlines onboarding, pricing agreements, and order processing for fuel distributors.
Self-Service Portals: Allows customers to track fuel deliveries, manage contracts, and submit service requests via AI chatbots.
Asset Management
Predictive Maintenance: AI analyzes sensor data (IoT) from pipelines, rigs, and refineries to predict equipment failures before they happen.
Inspection & Compliance Case Management: Tracks regulatory inspections (EPA, OSHA) and automates corrective action workflows.
Health, Safety & Environment (HSE) Incident Management: Logs and investigates safety incidents (spills, accidents) with automated reporting and root-cause analysis.
Supply Chain Optimization
Fuel Distribution & Fleet Management: Optimizes fuel delivery routes based on demand, traffic, and storage levels. Automates scheduling for tanker trucks and pipeline operations.
Supplier & Procurement Automation: Manages contracts, purchase orders, and vendor risk assessments for drilling equipment, chemicals, and services.
Trading & Risk Management
Commodity Trading Workflows: Automates crude oil, LNG, and derivatives trading with real-time market data integration.
Credit Risk & Fraud Detection: AI evaluates counterparty risk in transactions and flags suspicious trading activity.
Regulatory Compliance: Ensures adherence to emissions reporting, anti-money laundering (AML), and trade surveillance rules.
Digital Transformation
Modernizing ERP & SCADA Integrations:
Connects Pega’s low-code workflows with SAP, Oracle, and industrial control systems (ICS).
AI-Powered Document Processing: Automates extraction of data from invoices, shipping manifests, and drilling reports.
Energy Transition & Sustainability
Carbon Credit & Emissions Tracking: Monitors CO2 output and automates compliance reporting for carbon tax programs.
Renewables Integration (Wind/Solar): Manages hybrid energy portfolios by optimizing traditional and green energy supply chains.
HOW WE HELP
Our Pega consulting services are tailored to empower businesses by integrating an Pega solution into their operations. We specialize in providing end-to-end support, from strategic development to implementation and ongoing optimization. How we help:
We begin by meeting with stakeholders from various departments—such as business, marketing, and data teams—to define the objectives of the Pega solution. This step is crucial for understanding the specific metrics and insights that stakeholders need to make informed decisions.
